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Terms
and Conditions of Use
Privacy
Policy
Your privacy is important to us. We want you to feel comfortable using
Omnistar Host services. Because we gather certain types of information about
the users of Omnistar Host's services, we feel you should fully understand
what information we gather and how we use that information. Omnistar Host employees
are required to familiarize themselves with this privacy policy as a condition
of their employment, and any employee violating the policy is subject
to disciplinary action.
What Information Does Omnistar Host Gather?
When you register for a Omnistar Host account, Omnistar Host obtains contact information,
such as your name, address, and phone number, as well as payment information,
such as your credit card number. When you use Omnistar Host's service, our
systems record information about your session, such as the dates and times
of use, and the specific Internet address assigned to you. Omnistar Host also
tracks requests you make for information on Omnistar Host's products and services,
and responses you provide to Omnistar Host surveys. Finally, Omnistar Host keeps
records of your payment history and communications you have with Omnistar Host's
support team. Except in extraordinary circumstances (when we receive a
court order, to protect the company's rights or property, or in emergencies
where someone's safety is at risk), Omnistar Host does not keep track of what
sites you visit when you are using the service.
What Does Omnistar Host Do With This Information?
Omnistar Host uses the information it gathers in order to provide you
with the best online experience possible. As you might expect, contact
information is used to contact you concerning your account and our company.
Payment information is used to validate your identity and to bill you
for the services and products you order. Information on your online sessions
is used to allocate system resources and to ensure compliance with Omnistar
Host's Service Level Agreements (SLAs). Information on your communications
with Omnistar Host's support team is used to address the issues raised
by your communications. In addition, Omnistar Host regularly sends out
mailings regarding the operation of its service and other goods and services
that it believes may be of interest to you. You may request that Omnistar
Host not send you mailings relating to other goods and services at the
URLs listed in this section or send an e-mail to privacy@omnistarhost.com. Omnistar
Host reserves the right, however, to send bulletins and other important
information regarding the service at its discretion.
Does Omnistar Host Share Subscriber Information With Third Parties?
Omnistar Host will not share or disclose information regarding its subscribers
except (i) when we receive legal process such as a court order; (ii) when
reasonably necessary to protect the company's rights or property; or (iii)
in emergencies where someone's safety is at risk.
You should be aware, however, that any information that you disclose in
a public space such as a chat room, bulletin board, or personal Web site,
Omnistar Host's DNR domain registration is freely available to anyone else
visiting that space. Omnistar Host cannot safeguard any personally identifiable
information you disclose in these locations, nor can it ensure that information
you voluntarily supply to third parties remains private. Please review
the privacy policies of third party sites you frequent to ensure that
your privacy preferences are respected.
How Can I Correct or Update the Information?
To request a copy of the contact Omnistar Host has on your account, send
an e-mail request to privacy@omnistarhost.com. You
may correct that information as appropriate by returning a message to
the same address. Please keep in mind that under Omnistar Host's Service
Level Agreements (SLAs), subscribers are required to provide Omnistar
Host with current contact and billing information. Omnistar Host may require
a copy of a government issued form of identification before disclosing
billing information or before making changes to the billing or contact
information on an account.
What Happens to the Information if I Leave Omnistar Host?
If you ever leave Omnistar Host, Omnistar Host will normally delete your personally
identifiable account information twelve months after the account is cancelled,
unless we are under a legal obligation to retain it. We preserve account
information for this short period of time in the event you wish to reactivate
your account and retain your previous e-mail address. However, in the
event of any accounting irregularities, Omnistar Host reserves the right to
retain your contact and billing information as necessary to resolve the
matter.
Changes to This Policy and Questions About Privacy
Omnistar Host reserves the right to make changes to this policy. Those
changes will become effective 30 days after notice of them is posted here.
If you have any questions about this privacy policy, please send them
via e-mail to privacy@omnistarhost.com.
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